1Who we are
RMBEX Limited is incorporated in Labuan, Malaysia and licensed by the Labuan Financial Services Authority (Labuan FSA) as a money broker and payment system operator. In handling client information we are also required to comply with Labuan FSA’s guidelines on conduct, confidentiality, record-keeping, technology risk management and AML/CFT obligations.
2Personal data we collect
The personal data we collect depends on how you interact with us. It may include:
3How we use your personal data
We use personal data for the following purposes:
To provide and administer our services: Assessing and processing onboarding applications. Arranging transactions between counterparties in money, foreign exchange and approved digital asset markets as an intermediary. Executing your instructions.
To comply with legal and regulatory obligations: Conducting customer due diligence, ongoing monitoring and screening. Maintaining adequate records.
To manage risk, governance and operations: Implementing internal controls, technology risk management. Monitoring for fraud.
To improve our website and services: Analysing usage patterns. Developing new products.
Marketing and communications (optional): Sending you updates where permitted by law.
We only process personal data where we have a lawful basis to do so, including: performance of a contract with you, compliance with legal obligations, our legitimate interests or your consent where required by law.
5International transfers
Because RMBEX facilitates cross-border flows, your personal data may be processed or stored in countries outside your jurisdiction. We will do so only where necessary and take reasonable steps to ensure protection.
6Data security
We implement technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or destruction.
No system can be guaranteed 100% secure, but we work to keep risks to a level appropriate for the nature and sensitivity of the data we handle.
7Data retention
We retain personal data for as long as necessary to provide our services and meet our legal, regulatory, tax, accounting and reporting obligations. When data is no longer required, we will securely delete or anonymise it.
8Your rights
Depending on the laws that apply to you, you may have rights such as Access, Correction, Deletion, Restriction, Objection, and Withdrawal of consent.
To exercise your rights, please contact us at support@rmbex.asia. We may need to verify your identity and are subject to certain legal exemptions.
10Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
11Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on rmbex.asia with a revised 'Last updated' date.
12Contact us
If you have any questions, concerns or requests relating to this Privacy Policy or how we handle personal data, please contact: